Welcome to the Regulatory Relations Room. In this part of the university, you will learn about the Group Policies Register, relevant Supporting documents, Frameworks, and finally CIB Standards. Please click on the provided links to view and download the information.

Welcome to the Regulatory Relations Room. In this part of the university, you will learn about the Group Policies Register, relevant Supporting documents, Frameworks, and finally CIB Standards. Please click on the provided link to view and download the information.

It is of utmost importance that you understand what, when, who and why we have contact with Regulators. The Contact with Regulators policy makes reference to the following and informs employees with principles governing all regulatory interactions. What is important for you to note is the following:

         1. The Contact with Regulators Policy applies to all employees and is supported by the Conduct Risk Framework.

         2. Who is in scope with regards to contact with Regulators Policy? All employees are in scope of the policy including consultants,                    contractors and temps.

         3. Underlying Principles:

               a) Maintaining transparency regarding Absa and elected Regulatory facing colleagues in their various roles and divisions. This                          transparency covers any delivery and commitment made by Absa and regulatory facing elected delegates within Absa                                  Functions.

               b) We are also required to ensure that we maintain a consistent and coordinated approach when dealing and interacting with                        Regulators.

               c) Absa is required to communicate with a range of regulators inline with our business activities on a continent wide or global                        scale. In order to maintain positive relationships in our regulatory engagements we are required to ensure that we                                        communicate as and when needed and that our requests or response to requests are accurate, prompt, transparent and                           follow our Absa Way Code of Ethics guidelines.

                d) When it comes to issue management, we as an entity including the employees of the entity Absa are required by Group                               Regulatory Relations and CIB Regulatory Relations teams to log interactons and requests to and from Regulators on the                               Group Regulatory Relations Engagement System for tracking, monitoring and reporting purposes. This way we track and                             maintain the right assurance processes, highlight deficiencies and or make relevant recommendations and close out                                   outstanding actions and commitments made.